Return Policy

At Herb Canal, we recognize the importance of customer satisfaction and the need for confidence in purchasing decisions, particularly when it comes to health and wellness products. To ensure that our customers feel secure in their choices, we have established a comprehensive return policy that reflects our commitment to quality and customer care.

Our return policy includes a 15-day money-back guarantee. This policy allows customers to evaluate our products and determine their effectiveness within a reasonable timeframe. If for any reason you are not satisfied with your purchase, you may initiate a return within 15 days of the purchase date.

To qualify for a refund, the product must be returned in its original packaging and condition. We recommend that customers retain their receipts and any relevant documentation to facilitate the return process. Upon receipt of the returned product, our team will conduct a thorough inspection to ensure that it meets the return criteria.

Refunds will be processed using the original payment method. It is important to note that shipping costs incurred during the initial purchase are non-refundable. Customers are responsible for any return shipping fees unless the return is a result of an error on our part, such as receiving the wrong item or a defective product.

We encourage customers to reach out to our customer service team for assistance with the return process or to address any questions or concerns regarding our products. Our goal is to provide a seamless experience that prioritizes customer satisfaction and trust.

This return policy is designed to empower customers to make informed decisions about their health and wellness. By offering a money-back guarantee, we aim to foster a positive relationship with our customers, ensuring they feel valued and supported throughout their purchasing journey.